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EN · USDSupport online

  1. Home
  2. Acceptable Use Policy

Acceptable Use Policy

The rules that keep our network clean for every customer.

Last updated: [DATE]

On this page

  1. The short version
  2. You must not
  3. Call recording
  4. Enforcement
  5. Reporting abuse

The short version

Use Call2Phone for lawful business and personal communication. Don’t use it to deceive, spam, defraud or harass anyone.

You must not

  • Make unsolicited automated or pre-recorded calls without the consent the law requires.
  • Display a caller ID you do not own or have permission to use.
  • Generate artificial traffic, including international revenue share fraud or traffic pumping.
  • Harass, threaten or abuse anyone, or make calls that break the law where you or the recipient are.
  • Resell our service without a written reseller agreement, or try to disrupt or gain unauthorised access to our systems.

Call recording

Recording laws differ by country. If you switch on call recording, you are responsible for telling callers and obtaining any consent required.

Enforcement

We monitor for unusual patterns. We may block destinations, pause calling or close accounts that breach this policy, and we cooperate with lawful requests from authorities.

Reporting abuse

Report suspected misuse of a Call2Phone number to [YOUR ABUSE EMAIL].

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